PARMA, Ohio (WOIO) - Months after Carlyle Management took over day to day operations of several complexes in Northeast Ohio, some tenants say they’re not happy.
“We don’t deserve to live like this. I don’t care if you live east side, west side, southside,” said resident James Prokay.
Prokay and Joseph DeSanto live at West Creek Heights Apartments in Parma. One of many apartments with the same managers and the same problems.
Within the past year, the duo reached out to local and surrounding city leaders in hopes of getting a resolution.
“We have talked to over 300 tenants, and they all have the same concern,” said Prokay. “I’ve contacted Channel 19 News because of two previous stories in the last few months about other properties and other residents.”
In May, Cheryl Anderson shared her frustration about Las Palmas in Cleveland.
She too said she had trash issues, and no working portal.
Recently at the Brooklyner Bay in Cleveland, a ceiling caved in on tenants
“This is where people live. This is where children grow up. This is where animals are. This is a family environment. You can’t allow it to run down,” said DeSanto.
According to Schulman in March, Carlyle started managing seven new properties, including West Creek Heights.
Some of the buildings have different owners. He said the complexes were in bad shape from the start.
“There were literally hundreds and thousands of dollars in utilities and insurance, mortgages, contracts,” said Schulman. “The money that is coming in is being directed to pay all the past due bills and to make renovations.”
19 Troubleshooter doesn’t give up and won’t until tenants get results.
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‘We don’t deserve to live like this’: Tenants address issues with property manager - Cleveland 19 News
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